1. Introduction

BVSM Connect is a private, employee-only mobile application developed for the internal business operations, field staff management, workshop visits and monitoring of employees engaged by the Company.

The application is intended exclusively for authorised employees and other personnel specifically approved by the Company.

It is not intended for use by the general public.

By accessing or using BVSM Connect, the user acknowledges having read and understood these Terms & Conditions and agrees to comply with the Company's applicable employment policies and lawful instructions.

2. Purpose of the Application

BVSM Connect has been developed to improve the efficiency, transparency, accountability and productivity of field operations.

The application enables authorised employees to:

• Visit mechanics, denters, painters, automobile repair workshops, garages and other allied businesses.
• Record details of workshops and business establishments visited.
• Track distances travelled during official field duties.
• Record GPS locations, routes and stoppages during assigned working activities.
• Capture photographs of workshops and other relevant business locations.
• Record discussions with workshop owners or representatives, subject to applicable legal requirements and consent.
• Maintain records of multiple workshop visits during a working day.
• Submit field activity information for management review.

The Company may introduce additional operational features in future versions of the application.

3. Authorised Users

Only employees and personnel authorised by the Company may access BVSM Connect.

Each user shall be provided with login credentials or another approved authentication method.

Users must:

The Company reserves the right to suspend or revoke access in accordance with its employment policies and applicable law.

• Maintain the confidentiality of their login credentials.
• Use the application only for authorised business activities.
• Ensure that information entered into the application is accurate.
• Immediately report unauthorised access or suspected security incidents.
• Refrain from sharing their accounts with other individuals.

4. GPS Location and Distance Tracking

BVSM Connect may collect location information during authorised field-duty sessions to record:

• Starting and ending locations.
• Routes travelled.
• Total distance covered.
• Workshop visit locations.
• Stoppages and duration of visits.
• Times of arrival and departure.

Location tracking shall be limited to the purposes disclosed to employees and configured according to the Company's approved monitoring policy.

The application must clearly inform employees when location tracking is active.

Where background location access is required, the Company shall disclose its purpose and obtain applicable permissions.

Employees must not intentionally disable, manipulate, falsify or interfere with authorised tracking during assigned field activities.

GPS-generated distances are operational estimates and may vary due to network coverage, signal accuracy, device settings and other technical factors. They shall not automatically be treated as conclusive evidence of misconduct or entitlement to travel reimbursement.

5. Workshop Visit Registration

Employees shall record relevant details of workshops and establishments visited, including information such as:

• Workshop or business name.
• Address and location.
• Business category.
• Contact person's name and business contact details.
• Date and time of visit.
• Purpose of visit.
• Discussion summary.
• Follow-up requirements.
• Photographs and other authorised visit records.

Employees must ensure that the information recorded is relevant, accurate and obtained through lawful business interactions.

6. Photographs

The application may permit employees to capture photographs of workshops, shopfronts, signage and other relevant business locations.

Employees shall:

• Take photographs only for legitimate business purposes.
• Respect the privacy and property rights of workshop owners and other individuals.
• Obtain permission where required, particularly when photographing private premises or identifiable individuals.
• Avoid capturing unrelated personal information or confidential documents.
• Refrain from uploading misleading, altered or unrelated photographs.

All photographs submitted for official business purposes shall be treated as Company business records, subject to applicable law and third-party rights.

7. Audio Recording of Discussions

BVSM Connect may provide an audio-recording feature that begins when an employee selects the designated "Reached" or recording function.

Before recording any discussion, the employee must clearly inform the workshop owner, mechanic, denter, painter or other participant that the conversation is being recorded for the Company's business records and obtain the consent required by applicable law.

Employees must not secretly record conversations, misrepresent the purpose of recording or record unrelated private discussions.

The application should display a clear recording indicator while recording is active.

Audio recordings may be used for:

• Maintaining accurate business discussion records.
• Reviewing workshop interactions.
• Assessing field activities.
• Verifying business commitments.
• Resolving operational disputes.
• Training and quality assurance, where appropriately disclosed and permitted.

Recordings shall not be used for unrelated purposes without an appropriate lawful basis.

8. Employee Duties and Responsibilities

Every authorised employee shall:

• Use BVSM Connect honestly and responsibly.
• Record genuine workshop visits and business interactions.
• Avoid submitting fabricated visits or misleading information.
• Comply with Company instructions regarding field activities.
• Obtain necessary permissions for photographs and recordings.
• Protect the confidentiality of workshop and customer information.
• Report application errors or technical problems promptly.
• Avoid using the application while driving or operating a vehicle.

Falsification, unauthorised disclosure or deliberate misuse may result in disciplinary action in accordance with Company policies and applicable law.

9. Monitoring and Management Review

The Company may review authorised field activity records, including routes, travel distances, stoppages, workshop visits, photographs and audio recordings.

Such monitoring is intended for legitimate business purposes, including operational supervision, visit verification, business development, employee safety and performance assessment.

Access shall be restricted to authorised personnel with a legitimate business requirement.

Monitoring shall be proportionate, transparent and subject to applicable law and Company policy.

10. Ownership and Confidentiality

BVSM Connect, its software, branding, databases and Company-generated operational records belong to the Company or its respective licensors, subject to applicable intellectual property, privacy and third-party rights.

Employees shall not copy, export, publish, sell or disclose Company business records without authorisation.

Confidentiality obligations shall continue after employment or application access ends, to the extent permitted by law.

11. Data Accuracy and Technical Limitations

The Company will make reasonable efforts to maintain the application's reliability and security.

However, GPS inaccuracies, internet interruptions, device failures, battery limitations and server outages may affect recorded information.

Employees should report material errors promptly.

The Company shall maintain an appropriate process for reviewing and correcting disputed field records.

12. Prohibited Activities

Users must not:

• Share login credentials.
• Create false visit records.
• Manipulate GPS information.
• Upload unauthorised photographs or recordings.
• Access another employee's records without permission.
• Extract or disclose Company databases.
• Introduce malicious software.
• Use the application for harassment, unlawful surveillance or other illegal purposes.

13. Suspension and Termination of Access

The Company may suspend or terminate application access where reasonably necessary for security, operational, employment or legal reasons.

Upon separation from employment or withdrawal of authorisation, the user must stop accessing the application and return or delete Company information as lawfully directed.

Existing business records may be retained in accordance with the Privacy Policy and applicable legal requirements.

14. Limitation of Liability

To the extent permitted by applicable law, the Company shall not be responsible for losses arising solely from network interruptions, device malfunction or temporary application unavailability.

Nothing in these Terms excludes liabilities or employee rights that cannot legally be excluded.

15. Amendments

The Company may revise these Terms & Conditions to reflect changes in operations, technology, security requirements or applicable law.

Material changes affecting employee monitoring or personal data shall be communicated appropriately before implementation.

16. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Subject to applicable law and mandatory jurisdiction requirements, disputes shall be handled by the competent courts or authorities having jurisdiction over the Company's registered office.

17. Contact Information

For questions regarding BVSM Connect, employees may contact:

M/s Bharat Vahan Scrap Mitra (BVSM)

Address: Shivlok House-1, Karampura Commercial Complex, New Delhi-110015.

Email: operations@bvsm.in

Mobile: +91-9873345301

Employee Acknowledgement

I confirm that I have read and understood the BVSM Connect Terms & Conditions, including the provisions concerning official-duty location tracking, workshop photographs, audio recordings and authorised management review.

I understand my responsibility to use the application lawfully and comply with the Company's applicable policies.

© 2026 Bharat Vahan Scrap Mitra (BVSM) Connect. All Rights Reserved.